Client Relationship Review

This field is for validation purposes and should be left unchanged.

Section 1 - About you

Title(Required)

First name(Required)

Surname(Required)

Email address(Required)

Contact number

Case reference

Section 2 - About the service you received from us

Overall satisfaction(Required)

On a scale of 1 to 5, how satisfied are you with the legal services we provided you?

Please share what stood out to you about our service.

What did you like most about our services, and what was the most positive aspect of working with us? Please provide as much detail as possible - your feedback is invaluable and helps us continue to improve and highlight our strengths.

How likely are you to recommend KBL to others?

Would you recommend our legal services to others?

Communication

How would you rate our communication throughout your case?

Understanding your needs

Did we demonstrate a clear understanding of your legal needs?

Timeliness

Was your case handled in a timely and efficient manner?

Professionalism

How would you rate the professionalism of our team?

Value for money

Do you feel the cost of our services represented good value for money?

Areas for improvement

Is there anything we could have done to improve your experience?

How did you find us?

Please select how you first heard about us:

Please specify how you found us

Section 3 - Confirmation

Would you be happy for us to use your feedback as a testimonial on our website or marketing materials?

If your matter relates to a residential property transaction, we may be required to share feedback with the Law Society as part of our Conveyancing Quality Scheme (CQS) accreditation. Do you consent to us sharing your feedback?

We sincerely appreciate you taking the time to provide your feedback. Your insights help us improve and continue delivering the best possible legal services.

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Section 1 - About you

Section 2 - About the service you received from us

Section 3 - Confirmation

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