Client Relationship Review

Client relationship review form

Name

Email address

Contact number

Date case concluded

Matter type

Matter reference

Questions

Did we give you information that was easy to understand?

Did you find us helpful and friendly?

Did we keep you up to date on progress and meet your expectations?

Are there any areas where we could improve our service?

Do you believe the cost of the service provided represents good value for money?

How did you come to use KBL?

Would you recommend KBL to family and friends?

Do you have any other comments or suggestions?