Get in touch

T: 01204 527777 T: 01254 268790 E: enquiries@kbl.co.uk
Request callback

Client Relationship Review

Please can you help us by providing details about your experience of working with KBL Solicitors by completing our Client Relationship Review below.

    Client relationship review form

    Name

    Email address

    Contact number

    Date case concluded

    Matter type

    Matter reference

    Questions

    How would you rate the quality of client care you received in your recent experience with KBL?

    ExcellentGoodSatisfactoryUnsatisfactoryVery poor

    Did we give you information that was easy to understand?

    Did you find us helpful and friendly?

    How would you rate our understanding of the way we addressed and resolved your concerns/questions?

    ExcellentGoodSatisfactoryUnsatisfactoryVery poor

    Did we keep you up to date on progress and meet your expectations?

    Are there any areas where we could improve our service?

    Do you believe the cost of the service provided represents good value for money?

    How did you come to use KBL?

    Would you recommend KBL to family and friends?

    Do you have any other comments or suggestions?