Conveyancing Quality Scheme
The Conveyancing Quality Scheme is a quality mark for solicitors who carry out residential conveyancing work.
Anyone looking to buy or sell a home needs a solicitor to carry out the legal side of the process. However, as well as solicitors, there are other companies and individuals who carry out this type of work who are not solicitors.
To enable home buyers to select the right company to carry out this complicated work, the Law Society set up the Conveyancing Quality Scheme - an accreditation scheme that recognises high standards in the home buying process in a similar way to how Corgi or GasSafe recognises excellence in gas boiler safety.
Solicitors who secure the CQS quality mark must undergo a rigorous and robust assessment. Once accredited, they undergo training and on going assessment to maintain the standards they have shown they uphold.
Only law firms in England & Wales that are regulated by the Solicitors Regulation Authority can apply to be a member of the scheme. KBL secured CQS status in June 2011.
David Johnson, Partner and Head of Residential Property at KBL says "We aim to offer our clients quality legal advice with personal service at a fair cost. Every business relies on recommendations and feedback from its clients and it's fantastic to be recognised for the high standards we provide at what is often a stressful time for many people".
KBL have recently carried out a satisfacion survey amongst its conveyaning clients and the survey revealed:
- 100% of clients said that they would definitely recommend KBL to others.
- 98.9% of clients surveyed said that they found the
conveyancing team very helpful and friendly.
- 98.9% of clients rated the quality of care received in
their latest property transaction as good to excellent.
Mr & Mrs R, Bolton "The service we received was first class; KBL exceeded our expectations and provided a service that represents excellent value for money – worth every penny!".
Mr & Mrs S, Eccles "It was a pleasant experience being served by KBL. Service was quick and everything was organised, thanks".
Mr & Mrs B, Bolton "We were so impressed with the service we received. Our calls were answered immediately as were our e-mails. Our questions were responded to promptly and the service overall was excellent. Thank you for making a stressful time a little less stressful!".
Ms E, Bolton "As always - professional and friendly service".
Mrs N, Bolton "Completely satisfied, excellent service, thanks".
Mr & Mrs H, Ramsbottom "We had no problem with any part of the service we received and would not hesitate to recommend KBL".
Mr & Mrs H, Bolton "Communication was excellent. This property was our 3rd purchase and the service we received exceeded our expectations of services received from other solicitors firms in other purchases. We will certainly use your firm again in the future - thanks".